Bintel Management is committed to its Quality Assurance Policy which governs all operations and departments. We are awaiting our final stage Audit from Bureau Veritas for the ISO 9001:2008 certification.
A corporate QA Manual with Processes and Procedures is in place for guidance and monitoring. The Company follows an external and internal Audit timetable to ensure the established objectives and key performance indicators are achieved.
Continual improvement and effectiveness of corrective and preventive measures are reviewed periodically in order to maintain customer satisfaction, competitiveness and profitability.
A Quality Assurance Plan is implemented for each individual project, covering all aspects of work involved. The QA plans are based on the corporate QA Manual and adapted to suit each Client's requirements in accordance with contract conditions. This ensures integration within the Company QA system and allows for greater control in implementation. QA plans include project organization structures, coordination and operational procedures, with authority and responsibility matrices for all stages of the project.